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Snowy Landscapes

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from SP of Faversham on 22/02/2011

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments The rides where perfectly judged, the weather being cold and snowy made it important to listen to advice given about how many layers to wear! Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments Good light weight western saddles made getting ready each day nice and easy. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response The snow made the rides quite magical at times and it was always quite comfortable riding,a little difficult for very short periods making the trail through the deep snow - but what an adventure! Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 6 Please explain why you scored it as you did Because the snow was so deep there was only chance for short canters on a couple of occasions, a little bit of trotting on the roads and cleared tracks but mostly just walking through the beautiful snowy landscape. I guess it would be different other times of the year. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response Very professional service. May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments

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