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Chile to Argentina - Across the Andes

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from PF of St Albans on 20/12/2008

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify) Helpful     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Language skills     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Eduardo, the tour leader was brilliant. He encouraged and advised sensibly and sensitively. He was aware that I am a novice rider and he made me feel more than competent in the saddle. Horses and Tack Condition of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Condition of Tack     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Performance of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Additional Comments Perhaps a quick lesson at the start of how to tack and bridle their equipment, It's very different from English tack. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Other office staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response You described it as the "Ultimate challenge". It was! On completion of the ride, this made it even more satisfying. An incredible trip which you should heavily promote. Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? No. It would be ridiculous to alter anything as it was the most amazing experience. How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 8 Please explain why you scored it as you did The guides acknowledged that this was the most challenging ride they offered. However, even as a novice, I coped. Just! Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response A friendly, professional team who advise and help through all the stages before the tour starts. Unicorn Trails are imaginative in offering trips that are so different. Get in touch with Leah, a personal recommendation! May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Sell this trip! I will never forget the amazing experiences, the challenges and the sense of achievement when I completed the ride across the Andes. Unicorn comments

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