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SB Brecon Short Break

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from DN of Snodland on 18/04/2012

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Concern with Environment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Additional Comments We had two guides. The first one on Saturday and Sunday was very good, great horsewoman (riding an ex-racing thorough-bred), happy to go on long canters and concerned about safety without going overboard. Second guide on Monday seemed worried about controlling her horse (same thoroughbred some maybe not use to it?) and never went into long canters, breaking them into smaller canters instead which was a shame. Monday's weather was not good and this obviously impacted the pace of the ride but we still missed some good opportunities for canters and I don't understand why. Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Performance of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Additional Comments I rode Thomas (aka Buttons) who was brilliant. Very responsive and forward going and a pleasure to ride with a comfortable pace at trot and canter. He also could "extend" his walk instead of starting to jog/trot like some horses do. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Weather     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response Well, this beeing Wales we didn't expect miracles about the weather. Monday was the "worst" day with all day drizzle and wind but overall very good, especially on Sunday Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did Good pace and terrain, but the horses are good which makes it much easier. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response Very friendly and of good advice. I have already recommended you to several friends. May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Keep up the good work! Unicorn comments

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