Toscana Cucina

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from KH of Bromsgrove on 24/06/2011

	Ride Review
		Unicorn Trails sales staff Professionalism     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Friendliness     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Speed of response     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Efficiency     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Great person to both us and the horses.Best riding holiday i have had. Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments A good range of horses and they were turned out faultlessly. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (X) NO     (   ) YES Please give more details to explain your response The reason i say no is that I think this holiday is undersold. The host and his family and staff were brilliant they were friendly and flexible to what you wanted to do. There are more facities there than mentioned ie a pool and the other things that can be done in the area should be mentioned.This is an amazing hokiday that lets you explore Italy properly and see sights and meet locals you never would normally while riding fantastic horses and having fun in a great setting. My advice get marketing this one more for both weeks and weekends and it will make you a fortune and have lots of happy people. Was there anything you should have known and were not told?     (   ) NO     (X) YES Please give more details to explain your response Swimming pool as did not bring costume. What could we do to improve this ride? Get more people there so there are groups to ride and cook with as its a great experience. Other than that its perfect. How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did responsive horses that are well schooled and not trekking horses so you neeed to have to be able to ride and respond to different personalities. This is so much better than normally though as you feel you are riding rather than plodding.It alos gives you the chance to ride breeds you may not normally experience. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments I would get one of the team back out there to look at moulding different mixtures of holidays based on number of dyas and to see and experience this again. Best holiday I have ever had and I have travelled and paid a lot around the world. Unicorn comments