Castles of the Rhine

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from JR of Scarborough on 03/07/2010

	Ride Review
		Unicorn Trails sales staff Professionalism     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Friendliness     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Speed of response     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Efficiency     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify) Booked by someone else     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Best leader out of the 7 rides I have done Horses and Tack Condition of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Condition of Tack     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments Lovely looking, well trained horse Ramirez. Sure footed a real push button ride and a sweet personality Meals Meal Quantity     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Meal Quality     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Meal Punctuality     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (X) NO     (   ) YES Please give more details to explain your response I would have liked a lot more information. Piet's rides are meticulously mapped and organised which makes the most of an exciting holiday and it would have been nice to have a more detailed schedule pre ride Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? More detailed schedule pre ride. There are one or two real highlights on this ride - staying at Castle Ehrenburg and crossing the Rhine with the horses, this could sell the holiday to more clients How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did Lot of walking, horses were very biddable but there were some narrow trails and some interesting obstacles eg narrow bridges and tree trunks on hillsides Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response UT research their rides fully and we have always had a great holiday May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments More rides in Germany please Unicorn comments