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SB Chateau in France

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from MC of Maidenhead on 30/08/2011

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Efficiency     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify) meeting bespoke requirements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Horsemanship     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Concern with Environment     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Language skills     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other office staff     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Other ride staff     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response Was there anything you should have known and were not told?     (   ) NO     (X) YES Please give more details to explain your response Its a small thing, but the advertised address wasn't listed on SatNav...when we stopped in a nearby town for directions we were advised of a different address. Perhaps it would be good to give lat/long co-ordinates instead? What could we do to improve this ride? we went on numerous different types of ride, which was perfect. How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 3 Please explain why you scored it as you did the ride was for mixed ability and therefore wasn't very hard, but they did tailor it for more experienced riders and i have several chances to take on faster rides. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response i have already told numerous friends about how good the holiday was, and how helpful unicorn trails were in adapting the holiday to suit my party of 3. May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments

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