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Atlantic Coast Trek

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from HL of Oswestry on 27/08/2010

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Knowledge of local Flora/Fauna     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response You were right in telling us to pack for wet weather a light waterproof jacket was a must!! Was there anything you should have known and were not told?     (   ) NO     (X) YES Please give more details to explain your response Could have done with being told how cold it gets at night, especially when camping (so pack some jeans)!! Also should be recommended to pack fly spray for your horse (their are alot of flies that eat both human and horse alive)!! What could we do to improve this ride? The ride was lovely but at times wasn't exactly sure as to our location. It would have been nice if our ride leader could have informed us of the names of villages we rode through etc... How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 8 Please explain why you scored it as you did Alot of rough terrain riding and if you are not used to galloping then this is not the ride for you. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response Unicorn trails replied very quickly to my e-mailed questions and were very helpful, friendly and thorough in their replies. The only thing I would say is that it is cheaper to book your own flights rather than use Unicorn. May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments When we book flights we do point out they are not guarenteed to be the cheapest and no we can't compete with the low cost carriers!

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