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Atlantic Coast Trek

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from JG of Hounslow Heath on 26/08/2011

	Ride Review
		Unicorn Trails sales staff Professionalism     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Friendliness     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Horsemanship     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments The riding itself was was very good. With a bit more customer service this trail could be exemplorary! Horses and Tack Condition of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Condition of Tack     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments I rode Kachtan. He is a fantastic horse with real character. Attention does need to be paid to his hooves. Meals Meal Quantity     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Meal Quality     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Meal Punctuality     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor     (   ) N/A Hygiene standards     (   ) Excellent     (   ) Good     (X) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response I stayed at the Bellview hotel. It was in the town centre and the music and activities impacted on the ability to sleep each night. There are other hotels available though. Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? See above How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 8 Please explain why you scored it as you did This is a fantastic trail for anyone who is riding fit. We rode for approximately 7 - 8 hours each day. Plenty of trotting, cantering and galloping. :)) Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments I will defininately be booking another holiday with unicorn soon! Unicorn comments

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