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Namib Desert Trail

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from PL of Elmdon, Essex on 14/09/2009

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments The best horse safari we have done by far. Top marks to Waldi and Telani Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments The horses did an amazing job. I was very impressed with my ride. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response We have the advantage of having visited Namibia several times before so the trip was what we expected. Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response The only issue we would raise is that clients should understand the need to ride in a forward seat in the faster gaits. One horse has to be retired from the ride with a sore back for a period of recuperation What could we do to improve this ride? Leave it exactly as it is How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 7 Please explain why you scored it as you did It is a tough ride with lots of fast paced work, long distances and tough terrain. Certainly it is not a novice ride. However one of the riders in our party was 66 years old and only started riding at 60. So the ride is eminently possible for a moderately experienced rider Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response We already have recommended it May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments

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