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Okavango Delta with PJ & Barney

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from HA of Guilford, CT on 05/04/2011

	Ride Review
		Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Our guides were excellent and their were highly skilled guides for birds as well as mammals. Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Additional Comments It was amazing how the horses could perform so well in hot and wet conditions (swimming and walking in rivers). The horses were exchanged either daily or ever couple of days. Barney put a lot of thought into matching the rider to the horse. I really loved all my mounts. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hotels/Lodges/Inns     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response The trip with PJ and Barney was really indescribable in the level of care in every detail and thoughtfulness and sincere kindness of the staff and management. I could not have imagined such as well organized and run horse safari. The wildlife was beyond my expectations. Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response What could we do to improve this ride? How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 8 Please explain why you scored it as you did Many day we rode about 7 hours in hot conditions. Riders need to be able to canter and gallop out of danger in rough condition. Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments

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