Lapland Adventure

Please Note: The opinions expressed in these reviews are the author's and do not necessarily reflect the views of Unicorn Trails Ltd. These reviews are "directly from the horses mouth" and unedited. Unicorn Trails may make additional comments for clarification clearly identified in red.

Review received from ES of Wokingham on 29/11/2006

	Ride Review
Unicorn Trails sales staff Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Friendliness     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Speed of response     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Efficiency     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Knowledge     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Other(please specify)     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor Riding tour leader Professionalism     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Horsemanship     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Pacing of Ride     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern for Safety     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Leadership     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Friendliness/availability     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Culture     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Knowledge of local Flora/Fauna     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Concern with Environment     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Language skills     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Additional Comments Given the fact we took it very easy on the rides due to the snow and our ability we didn't have very long rides every day or chance to see any feats of superb horsemanship Horses and Tack Condition of Horses     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Condition of Tack     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Performance of Horses     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Additional Comments See above - horses didn't really have a chance to display amazing performance! But they were lovely friendly horses and very surefooted. Meals Meal Quantity     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Meal Quality     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Meal Punctuality     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Accommodation Camping Equipment     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Hotels/Lodges/Inns     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor     (   ) N/A Hygiene standards     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor Miscellaneous Transfer arrangements     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Other office staff     (   ) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (X) N/A Other ride staff     (X) Excellent     (   ) Good     (   ) Fair     (   ) Poor     (   ) N/A Weather     (   ) Excellent     (X) Good     (   ) Fair     (   ) Poor Was this trip accurately described to you beforehand?     (   ) NO     (X) YES Please give more details to explain your response The sample programme for the week was explained well and the sort of accommodation (ie. staying in a house with the hosts rather than a "posh hotel" explained Was there anything you should have known and were not told?     (X) NO     (   ) YES Please give more details to explain your response We were warned about the cold! I'd also advise to bring a seat saver What could we do to improve this ride? we would like to spend a bit longer riding each day, maybe explore a bit furher How would you rate the difficulty of this ride out of 10 where 1 is very easy and 10 is very advanced? 2 Please explain why you scored it as you did v. gentle riding due to weather and abilities Would you recommend Unicorn Trails to your friends?     (   ) NO     (X) YES Please give more details to explain your response Range of holidays plus I felt I could trust the staff with them all being riders, not just working for a general riding holiday May we use you as a reference for other people wishing to go on this ride?     (   ) NO     (X) YES Any other comments Unicorn comments